Give feedback (Friends and Family Test)
We'd like to know what you think of Grove Medical Centre, and the experience you've had using our services.
This is sometimes called ‘Friends and family feedback’ and you may have been directed here by someone at the practice.
Past results from February 2026
| How was your experience with our practice? | Responses | Percentage (%) |
|---|---|---|
| Very good | 42 | 66% |
| Good | 15 | 23% |
| Neither good nor poor | 5 | 8% |
| Poor | 1 | 2% |
| Very poor | 1 | 2% |
| Do not know | 0 | 0% |
Past results from January 2026
| How was your experience with our practice? | Responses | Percentage (%) |
|---|---|---|
| Very good | 411 | 74% |
| Good | 117 | 21% |
| Neither good nor poor | 13 | 2% |
| Poor | 10 | 2% |
| Very poor | 3 | 1% |
| Do not know | 4 | 1% |
Past results from December 2025
From 544 responses in December; 94% of people recommend the practice, 2% do not recommend the practice and 5% neither recommend or do not recommend the practice or didn’t know. Overall How was your experience with our practice? Responses Percentage (%) Very good 400 74% Good 109 20% Neither good nor poor 25 5% Poor 5 1% Very poor 4 1% Do not know 1 0%
Past results from November 2025
From 656 responses in November; 96% of people recommend the practice, 1% do not recommend the practice and 3% neither recommend or do not recommend the practice or didn’t know. Overall How was your experience with our practice? Responses Percentage (%) Very good 480 73% Good 149 23% Neither good nor poor 19 3% Poor 5 1% Very poor 2 0% Do not know 1 0%
Past results from October 2025
Friends and family test (FFT) form responses for October 2025 From 589 responses in October; 93% of people recommend the practice, 2% do not recommend the practice and 5% neither recommend or do not recommend the practice or didn’t know. Overall How was your experience with our practice? Responses Percentage (%) Very good 399 68% Good 147 25% Neither good nor poor 31 5% Poor 7 1% Very poor 4 1% Do not know
Past results from September 2025
From 628 responses in September; 91% of people recommend the practice, 5% do not recommend the practice and 4% neither recommend or do not recommend the practice or didn’t know. Overall How was your experience with our practice? Responses Percentage (%) Very good 434 69% Good 137 22% Neither good nor poor 28 4% Poor 20 3% Very poor 9 1% Do not know 0 0%